Logo Annual Report 2003
Strategic Initiatives and Actions

Profile
Financial Highlights
Message from the Management
Strategic Initiatives and Actions
Risk Management
Financial Section
Corporate Data

Compliance
In the last few years, a number of banks and securities companies have been implicated in scandals that have deeply shaken the public’s trust in the financial world — a situation that financial institutions must waste no time in rectifying. Moreover, the ongoing globalization and deregulation of the industry have left banks directly exposed to mounting legal risks, making the establishment of a well-structured system of compliance one of the most important management topics facing banks today.

Compliance Measures
The Eighteenth Bank has recently published a compliance manual as a comprehensive guide outlining the Bank’s specific compliance measures. This manual contains information vital to the Bank in fulfilling its social responsibilities and its corporate mission in the region, centered on our policy of strict adherence to the law and respect for generally accepted ethical practices. In short, a strong ethical stance and sincerity in day-to-day operations form the foundation upon which fairness and transparency, the core of compliance policies at the Eighteenth Bank, are built.

Compliance System
The Business Administrative Division is the central entity in charge of the Bank’s compliance system. In addition to carrying out centralized management of legal issues and providing guidance to branches, the Division appoints compliance officers to various divisions and offices in order to strengthen mutual cooperation.
   The Bank formulated its Compliance Program to serve as a specific and practical plan for implementing compliance systems. Our Compliance Manual is distributed to all employees. Regular study meetings are held within divisions and offices to ensure employees have a complete understanding of the Manual. We also hold training and other activities tailored to employee grade and job description to deepen awareness of compliance-related issues. Other measures to improve employee understanding include mandatory participation in correspondence courses and distribution of compliance-related rulebooks.

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